With the help of CRM system, companies can keep customer contact information up to date, record all customer interactions, and manage customer accounts. It helps companies improve customer relationships and increase customer lifetime value (CLV). This is vital given the vast amounts of customer-related data businesses generate every day.
Salesforce brings companies and customers together
Salesforce is a CRM solution for managing customer relationships. All departments including marketing, sales, customer service, as well as online and brick-and-mortar retail work on a common CRM platform. So everyone has the same view of their customers and can ensure the perfect customer experience.
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